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Wednesday, October 5, 2022

Patient dies at Wilmington NC hospital after waiting more than 5 hours in emergency department

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Gerald Jackson
Gerald Jacksonhttps://www.instagram.com/imgjtheceo/
Hi, my name is Gerald Jackson and I am 26-years-old. I was born and raised in Troy, Alabama. I currently reside in North Carolina. I am a Journalist, Influencer, Content Creator, and a Man of Faith! I have been blogging for 5 years and I love it! I don't shy away from the truth, always speak my mind, and before I take anything back, I'll add more to it. Follow me on my social media below to keep up with my personal life. LOL!

This should not be happening in America people.

Federal regulators believe a North Carolina woman died in the waiting room of Novant Health New Hanover Regional Medical Center, according to a report they issued.

Federal regulators said in their report that a 77-year-old woman went to Novant Health New Hanover Regional Medical Center on June 6, 2022, for “complaints of vomiting, weakness, unable to stand, fever at home, and had a history of rectal cancer receiving chemotherapy.”

The patient was assessed by triage at 8:43 p.m. and was given urgent designation at the time but hospital officials told the patient to sit in the waiting room. 

The patient sat in the emergency department’s waiting room, waiting.

Federal regulators found that the 77-year-old patient was not reassessed until the next day, June 7, 2022, at 2:00 a.m., five hours after she was first assessed at 8:43 p.m., the previous day.

The woman coded at 2:04 a.m., and was pronounced dead at 4:25 p.m. after family members decided to pull the plug.

According to local reports, a nurse at the hospital said the problem was not a shortage of beds but rather a shortage of nurses to staff those beds. The nurse also added that entire halls in the hospital had been blocked off for use due to staff shortage. 

Federal regulators was at the hospital June 21-29 to investigate complaints about the patient’s death, among other issues, according to the Centers for Medicare and Medicaid Services (CMS).

The inspection prompted federal regulators to notify hospital officials that their Medicare contract would be terminated on August 12, 2022, because of deficiencies. 

Officials reinspected the hospital earlier this month, and the hospital was recommended to be returned to good standing with CMS.

If CMS will accept the recommendation is yet to be published.

We are currently reviewing the revisit findings and do not have a set date for the review to be completed. More information will be available once that review is complete, a spokesperson for the federal agency said.

Here is an excerpt from the just-released report from DHHS:

“The findings of the investigation revealed a 77 year old female (Patient #7) presented to the facility’s emergency department on 06/06/2022 at 2031 for complaints of vomiting, weakness, unable to stand, fever at home and had a history of rectal cancer receiving chemotherapy. Triage vital signs revealed a Blood Pressure 87/53, Heart rate 67, Respiratory Rate 30, Temperature 98.4 at 2043. Findings revealed Patient #7 was as triaged ESI (Emergency Severity Level Index) 3 (Urgent). Repeat Blood Pressure at 2106 118/55. Patient #7 was placed in the emergency department waiting room. Findings revealed Patient #7 was not reassessed per facility triage policy. Findings revealed the next documental entry in Patient #7′s medical record was on 06/07/2022 at 0200 (4 hours 54 minutes after the last blood pressure and 5 hours and 29 minutes after arrival). Code Blue Spiritual Care and Provider were at bedside at 0204. Patient #7 was pronounced deceased at 0425 on 06/07/2022 after discussion with family to withdraw life support measures.”

Further excerpts from the report include interviews with an EMT and MD at the hospital on June 6th, the night the patient coded:

“Interview on 06/23/2022 at 1510 with EMT (Emergency Medical Technician) #36 revealed she recalled Patient #7 family member asking for help in the waiting room. Interview revealed Patient #7′s husband was trying to wake her up and she was not responding. Interview revealed EMT #36 responded to assist and Patient #7 was unresponsive to pain with agonal respirations. Interview revealed she rolled her back to try and get vital sign and possibly got a heart rate of 29. Interview further revealed other staff went to get help as she took Patient #7 to Intake 6 where ED MD #37 arrived at same time and Code Blue was called.”

“Interview on 06/23/2022 at 0920 with ED MD #37 revealed he recalled Patient #7. Interview revealed he was asked to see an unconscious patient. Interview reveled he arrived to Intake 6 at the same time as the nursing staff with the patient. Interview revealed Patient #7 was unresponsive and pulseless upon his initial assessment. Interview revealed the nursing staff told him Patient #7 had a pulse. Interview revealed he never found a pulse on his assessment until after the Code Blue and CPR efforts began.”

A Novant Health Spokesperson issued the following statement in response to the release of the survey:

We’re disappointed that patients experiencing delayed care led to the CMS survey on June 21. We respect and value the review process and the additional insight it provides, and we’re glad that following our August 8 reinspection, CMS found we were in compliance with Medicare guidelines. It’s been a challenging few months at the hospital and we’ve been working diligently to improve and recruit additional clinical staff. Thanks to those efforts by our dedicated team members, wait times have decreased, more beds have reopened, and our clinical teams are getting more members every week.


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